Sonas Bathrooms

Client Overview

SONAS Bathrooms is Ireland’s leading bathroom supplier. The company is known for its innovative service model and strong brand presence in the construction sector. In addition, SONAS Bathrooms also offers complete bathroom solutions to residential
developers which combine product design, supply and logistical support. With a growing presence in the UK and increasing demand at home, SONAS operates out of a state-of-the-art, 175,000 sq ft distribution centre.

Background

Timewise Systems began working with SONAS Bathrooms in 2015. Initially, the partnership encompassed supplying handheld scanners, wireless infrastructure and hardware support for their warehouse operations. The relationship was consistent but
relatively low-touch. However, ongoing developments brought about a major operational shift which led to new opportunities. In 2023, SONAS embraced three big changes. Firstly, the company moved to a much larger flagship premises. Secondly, they expanded their leadership team. And thirdly, began transitioning from their legacy ERP system to SAP. This move marked a
significant leap in scale and sophistication. At the same time, SONAS sought a new warehouse management solution to match their future-facing logistics strategy.

The Challenge

SONAS required a modern, high-performance warehouse management system (WMS) that could integrate with SAP and scale with their operations.

Their objectives included:

● Supporting significant growth in order volume.
● Increasing delivery speed, with next-day delivery for orders placed by 5pm.
● Improving internal efficiency, visibility, and stock traceability.
● Enabling more agile customer service.

The Solution

Timewise proposed its full warehouse software suite, including voice-directed picking and modern mobile technologies. The SONAS Bathrooms leadership team signed off on the proposal, recognising the need for scalable, future-proof warehouse systems.

The implementation included:

● Latest Timewise voice-directed system running on Android.
● Fully integrated WMS, customised for SAP compatibility.
● Updated mobile hardware and warehouse scanning technology.
● A reliable wireless infrastructure across the new distribution centre.

Implementation

Timewise Systems and Sonas remained engaged and adaptable throughout the entire implementation process. They coordinated closely with the company’s SAP partner to complete the project, which went live in January 2025.

The solution now underpins all warehouse processes, from receiving and picking to dispatch, delivering seamless integration with SAP and a streamlined experience for
SONAS staff.

Outcome

While early in its rollout, the system is already helping SONAS achieve its operational
goals.

Expected benefits include:
● Greater warehouse efficiency and throughput.
● Shorter delivery lead times.
● Enhanced service to large-scale construction clients.
● Full utilisation of Timewise’s software and hardware capabilities.

This deployment represents the most comprehensive use of Timewise solutions in any
SONAS facility to date. It also reflects SONAS's trust in a partner they’ve worked with
for over a decade.

Looking Ahead

As SONAS continues to grow its footprint in the UK and cement its position as a market leader in Ireland, their warehouse performance will play a critical role. With solutions from Timewise in place, they now have the systems infrastructure to support that journey.

 

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